Enabling Public Service Innovation in the 21st Century

Auteur: Yong, James S. L.
Editeur: Marshall Cavendish Editions
Publication: 2005
ISBN: 978-981-261-023-2
e-ISBN: 978-981-261-910-5
 
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Government - as an institution, impacts more lives than almost any other in the history of mankind. The fast-growing area of "e-government" includes within its scope: national level visioning and strategic planning, infrastructure development, management of technology, process redesign, electronic services delivery and change management. In short, e-government is potentially the largest organisational transformation project of many economies.

In this study, e-Government in Asia, the reader is taken on a fascinating journey across nine economies – Brunei, China, Hong Kong, India, South Korea, Malaysia, Singapore, Taiwan and Thailand – to understand how each government administration has chosen to pursue their e-government initiatives. The material is based on extensive research and interviews with government leaders and practitioners. Many of the chapters have been co-authored with professionals with years of experience in making e-government happen.

This book will appeal to a wide audience. Firstly, it is invaluable for public sector executives who need a convenient source of information on what other governments are doing in terms of their e-Government initiatives. Secondly, it is useful for executives of private enterprises who frequently liaise with government agencies to supply products or services. Thirdly, it contains excellent examples of how technology management is handled at national levels, which will interest academics and students in this field.

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